Returns & Exchanges

At Needle & Thread, we want you to be completely satisfied with your purchase. If your garment isn't a perfect fit, you can return or exchange any unworn items with original tags within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all designer tags and security seals remain intact and attached to the garment.

• 3.
  Attach the Label

  Print your prepaid shipping label from the portal and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.